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Kaigen strategies for customer care how to create a powerful customer care programme and make it work

Gupta, Ambrish

Kaigen strategies for customer care how to create a powerful customer care programme and make it work Patricia Wellington. - London Pitman 1995 - xiii, 239p., 22cm.

ISBN: 81-7808-142-3.

Dewey Class. No.: 658.834 / W30K

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