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The Customer revolution how to thrive when customers are in control

Seybold, Patricia B.

The Customer revolution how to thrive when customers are in control Patricia B. Seybold with Ronni T., Marshak and; Jeffrey M. Lewis. - New York Crown 2001 - xvii, 395p., 24cm.

ISBN: 0-609-60772-3.

Dewey Class. No.: 658.812 / S31C

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