Services marketing the Indian perspectives; text and readings

Shanker, Ravi

Services marketing the Indian perspectives; text and readings Ravi Shanker. - New Delhi Excel Books c2002. - xvi, 656p.: ill.; 24 cm.

8174462708


Service Industries - India - Marketing - Case Studies. Service Industries - India - Management. Customer Services - Marketing - Management.

658.809 / S29S
HMS Central Library, Jamia Hamdard, Hamdard Nagar, New Delhi -110062, INDIA