Customer relationship management a key to corporate success

Venkata Ramana, V

Customer relationship management a key to corporate success V. Venkata Ramana, G. Somayajulu. - New Delhi Excel Books 2003 - xxiii, 368p., 24cm.

81-7446-321-6.

658.812 / V41C
HMS Central Library, Jamia Hamdard, Hamdard Nagar, New Delhi -110062, INDIA