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Emotion marketing the hallmark way of winning customers for life

Robinette, Scott

Emotion marketing the hallmark way of winning customers for life Scott Robinette and Claire Brand with Vicki Lenz; Scott Robinette and Claire Brand with Vicki Lenz. - New Delhi McGraw Hill 2001 - xvii, 247p., 22cm.

ISBN: 0-07-136414-5.

Dewey Class. No.: 658.8 / R61E

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