Services marketing text and cases
Baron, Steve
Services marketing text and cases Steve Baron and Kim Harris. - 2nd ed.. - New York Palgrave 2003 - xv, 291p.; 24cm.
033377793X.
Customer relations; After sale service.
658.802 / B26S
Services marketing text and cases Steve Baron and Kim Harris. - 2nd ed.. - New York Palgrave 2003 - xv, 291p.; 24cm.
033377793X.
Customer relations; After sale service.
658.802 / B26S