Application of total quality management to Library and Information services in digital scenario a study through users\u0027 satisfaction
Pushpanjali Jena
Application of total quality management to Library and Information services in digital scenario a study through users\u0027 satisfaction Pushpanjali Jena, Sanghamita Dalbehera. - New Delhi Avon 2013 - xiv, 442 p.: ill.; 22cm.
9799381839201
Total Quality Management Digital library.
025.02 / P97A
Application of total quality management to Library and Information services in digital scenario a study through users\u0027 satisfaction Pushpanjali Jena, Sanghamita Dalbehera. - New Delhi Avon 2013 - xiv, 442 p.: ill.; 22cm.
9799381839201
Total Quality Management Digital library.
025.02 / P97A
