Services marketing integrating customer focus across the firm Valarie A. Zeithaml, Mary JoBitner; Valarie A. Zeithaml, Mary JoBitner.

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Material type: Text

TextLanguage: English Publication details: New Delhi Tata McGraw Hill 2000Edition: 2nd edDescription: xxviii, 620p.: ill.; 28cmISBN:

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Item type	Current library	Collection	Call number	Status	Barcode
General Books	Write the Location or Report to Head	General Collection	658.8 Z04S (Browse shelf(Opens below))	Available	90338
General Books	Write the Location or Report to Head	General Collection	658.8 Z04S (Browse shelf(Opens below))	Available	90339
General Books	Write the Location or Report to Head	General Collection	658.8 Z04S (Browse shelf(Opens below))	Available	90340
General Books	Write the Location or Report to Head	General Collection	658.8 Z04S (Browse shelf(Opens below))	Available	90341
General Books	HMS Central Library	General Collection	658.8 Z04S (Browse shelf(Opens below))	Available	90337

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