TY  - BOOK
AU  - Lindsay, William M.
AU  - Petrick, Joseph A.
TI  - Total quality and organization development
SN  - 8175140275
U1  - 658.562 
PY  - 1998///
CY  - New Delhi
PB  - Vanity Books International
KW  - Total quality management
KW  - Quality control
KW  - Organizational effectiveness
ER  -