Das, Ranjan <br/><br/>
Strategic management of services framework and cases 
Ranjan Das. 
 - Delhi  Oxford University Press  1997 
 - xii, 435p.; 23 cm. 
<br/><br/><label>ISBN: </label>195641701 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Strategic planning Industrial management - case studies - India  Strategic planning - case studies. 
<br/><br/><label>Dewey Class. No.: </label>658.4012  / D18S