TY  - BOOK
AU  - Das, Ranjan
TI  - Strategic management of services framework and cases
SN  - 195641701
U1  - 658.4012 
PY  - 1997///
CY  - Delhi
PB  - Oxford University Press
KW  - Strategic planning
KW  - Industrial management - case studies - India
KW  - Strategic planning - case studies
ER  -