Cartin, T.J. <br/><br/>
Principles and practices of organizational performance excellence 
T.J. Cartin. 
 - New Delhi  Prentice Hall  2000 
 - xiv, 334p., 24cm. 
<br/><br/><label>ISBN: </label>81-203-1687-8. 
<br/><br/><label>Dewey Class. No.: </label>658.4013  / C23P