TY  - BOOK
AU  - Sindell, Kathleen
TI  - Loyalty marketing for the internet age: how to identify, attract, serve, and retain customers in an e-commerce environment
SN  - 793140331
U1  - 658.8 
PY  - 2000///
CY  - Chicago
PB  - Dearborn Financial Pub
KW  - Customer Loyalty
KW  - Electronic Commerce
KW  - Internet Marketing
ER  -