Beyond total quality management  toward the emerging paradigm 
Greg Bounds ... [et al]. 
 - New Delhi  McGraw Hill  1994 
 - xxviii, 817p., 24cm. 
<br/><br/><label>ISBN: </label>0 - 07 - 113238 - 4. 
<br/><br/><label>Dewey Class. No.: </label>658.562  / B51B