TY  - BOOK
AU  - Balzer - riley, Julia W.
TI  - Communications in nursing: communicating assertively and responsibly in nursing, a guide book
SN  - 0 - 8151 - 0562 - 2.
U1  - 610.73014 
PY  - 1996///
CY  - St. Louis
PB  - Mosby
ER  -