Murphy, Herta A. <br/><br/>
Effective business communications 
Herta A. Murphy, Herbert W. Hildebrandt; Jane P. Thomas. 
 - 7th ed.. 
 - New York  McGraw Hill  [n.d.] 
 - xxiii, 617p.; 26cm. 
<br/><br/><label>ISBN: </label>0 - 07 - 116587 - 8. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management Communication - Management  Business Communications. 
<br/><br/><label>Dewey Class. No.: </label>651.7  / M89E