Raju, S M Sundara <br/><br/>
Total quality management  a primer 
S. M. Sundara Raju. 
 - New Delhi  Tata McGraw Hill  2002 
 - xv, 185p., 22cm. 
<br/><br/><label>ISBN: </label>0-07-462452-0. 
<br/><br/><label>Dewey Class. No.: </label>658.562  / R14T