Bagchi, Tapan P <br/><br/>
ISO 9000  concepts methods and implementation 
Tapan P. Bagchi. 
 - 2nd. ed. 
 - New Delhi  Wheeler  1997 
 - xxi, 647p.; 24cm. 
<br/><br/><label>ISBN: </label>8175440112 
<br/><br/><label>Dewey Class. No.: </label>658.562  / B13I