Juran, J M <br/><br/>
Quality planning and analysis  from product development through use 
J. M. Juran, Frank M. Gryna. 
 - 3rd ed. 
 - New Delhi  Tata McGraw Hill  2002 
 - xxi, 634p., 23cm. 
<br/><br/><label>ISBN: </label>0-07-462179-3. 
<br/><br/><label>Dewey Class. No.: </label>658.562  / J98Q