Tiem, Darlene M Van Performance improvement interventions enhancing people, processes and organizations through performance technology Darlene M. Van Tiem, James L. Moseley; Joanconway Dessinger. - New Delhi Jaico 2003 - xviii, 389p., 28cm. ISBN: 81-7992-064-x. Dewey Class. No.: 658.3125 / T51P