Operations management 
Nigel Slack, Stuart Chambers; Robert Johnston. 
 - 3rd ed. 
 - Essex  Pearson Education  2001 
 - xv, 765p.: ill.; 27cm. 
<br/><br/><label>ISBN: </label>0-273-64657-5. 
<br/><br/><label>Dewey Class. No.: </label>658.4034  / S50O