Jayachandra, Y Future prospect envisioning e-business in 2020 Y. Jayachandra, Gita Melkote. - New Delhi Tata McGrawHill 2003 - xix, 384p.: ill.; 24cm. ISBN: 70483167 Subjects--Topical Terms: Telemarketing Direct marketing Selling. Dewey Class. No.: 658.84 / J35F