TY  - BOOK
AU  - Jayachandra, Y
AU  - Melkote, Gita
TI  - Future prospect: envisioning e-business in 2020
SN  - 70483167
U1  - 658.84 
PY  - 2003///
CY  - New Delhi
PB  - Tata McGrawHill
KW  - Telemarketing
KW  - Direct marketing
KW  - Selling
ER  -