TY  - BOOK
AU  - Murphy, Herta A
AU  - Hildebrandt, Herbert W. 
AU  - Thomas, Jane P. 
TI  - Effective business communications
SN  - 9780071145077
U1  - 651.7 M89E 
PY  - 0000///[n. d.]
CY  - New York
PB  - McGraw
KW  - Business communication
ER  -