TY - BOOK AU - Chakraborty, A.K. AU - Basu, P K AU - Chakravarty, S C TI - Guide to ISO 9001- 2000: implementation, improvement tools and techniques, transition to TQM and six sigma SN - 8186299807 U1 - 658 PY - 2005/// CY - New Delhi PB - Asian Books KW - Business; Management system ER -