Das, Kallol <br/><br/>
H- CRM  the key to lifelong business relationships 
Kallol Das. 
 - New Delhi  Viva Books  2004 
 - xix, 224p.: ill.; 22cm. 
<br/><br/><label>ISBN: </label>8176499463 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public relation; Business; Relationship marketing.
<br/><br/><label>Dewey Class. No.: </label>658.512  / D18H