TY  - BOOK
AU  - Lientz, Bennet P.
AU  - Rea, Kathryn P.
TI  - Breakthrough IT change management: how to get enduring change results
SN  - 750676868
U1  - 658.05 
PY  - 2004///
CY  - Amsterdam
PB  - Elsevier Butterworth Heinemann
KW  - Information technology in Business
ER  -