Singh, P.P. <br/><br/>
Customer relationship management 
P.P. Singh and N. Jinender Kumar. 
 - New Delhi  Regal Publications  c2009. 
 - x, 349p.; 24cm. 
<br/><br/><label>ISBN: </label>9788184840391 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business Public relation  Customer service. 
<br/><br/><label>Dewey Class. No.: </label>658.812  / S47C