TY  - BOOK
AU  - Deepti Kumra
TI  - Customer relationship management: business of plastic money
SN  - 9788130928258
U1  - 658.812 
PY  - 2014///
CY  - New Delhi
PB  - Viva Books
KW  - Customer relations
KW  - Marketing management
KW  - Sales Management
ER  -