TY  - BOOK
AU  - Harrington, H. James
TI  - Performance acceleration management (PAM): Rapid improvement to your key performance drivers
SN  - 9781466572577
U1  - 658.4013 
PY  - 2013///
CY  - Boca Raton
PB  - CRC Press
KW  - organizational effectiveness
KW  - Quality control
ER  -