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	21.	No cover image available Monitoring, measuring, and managing customer service Gary S. Goodman. by Goodman, Gary S Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: San Francisco Jossy Bass c2000 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 G52M. Place hold Add to cart (remove)
	22.	No cover image available Services marketing management an international perspective by Hans Kasper, Piet van Helsdingen, Wouter de Vries. by Kasper, Hans deVries, Wouter Helsdingen, Piet van Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Chichester John Wiley and Sons 2000 Availability: Items available for loan: HMS Central Library (1)Call number: 658.802 K13S. Place hold Add to cart (remove)
	23.	Customer relationship management in Indian banking industry edited by R.K. Uppal. by Uppal, R.K Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi New Century Publications 2008 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 C94C. Place hold Add to cart (remove)
	24.	No cover image available Marketing management a relationship marketing perspective Cranfield School of Management. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Houndmills Macmillan 2001 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 M35M. Place hold Add to cart (remove)
	25.	E- services in banks customer perceptions by R.K. Uppal. by Uppal, R.K Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi Bharti Publications 2020 Availability: Items available for loan: HMS Central Library (1)Call number: 332.178 U05E. Place hold Add to cart (remove)
	26.	Training manual for Food and beverage services= Food and beverage services Mahendra Singh Negi. by Negi, Mahendra Singh Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi Dreamtech 2019 Availability: Items available for loan: HMS Central Library (1)Call number: 647.95068 N37T. Place hold Add to cart (remove)
	27.	Customer relationship management Editors, Jagdish N. Sheth, Atul Parvatiyar and G Shainesh. by Parvatiyar, Atul Shainesh, G Sheth, Jagdish N Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi McGawHill Education 2019 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 C94C. Place hold Add to cart (remove)
	28.	Customer relationship management Editors, Jagdish N. Sheth, Atul Parvatiyar and G Shainesh. by Parvatiyar, Atul Shainesh, G Sheth, Jagdish N Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi McGawHill Education 2019 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 C94C. Place hold Add to cart (remove)
	29.	Customer relationship management Editors, Jagdish N. Sheth, Atul Parvatiyar and G Shainesh. by Parvatiyar, Atul Shainesh, G Sheth, Jagdish N Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi McGawHill Education 2019 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 C94C. Place hold Add to cart (remove)
	30.	Customer relationship management Editors, Jagdish N. Sheth, Atul Parvatiyar and G Shainesh. by Parvatiyar, Atul Shainesh, G Sheth, Jagdish N Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi McGawHill Education 2019 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 C94C. Place hold Add to cart (remove)
	31.	Customer relationship management Editors, Jagdish N. Sheth, Atul Parvatiyar and G Shainesh. by Parvatiyar, Atul Shainesh, G Sheth, Jagdish N Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi McGawHill Education 2019 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 C94C. Place hold Add to cart (remove)
	32.	Customer relationship management Editors, Jagdish N. Sheth, Atul Parvatiyar and G Shainesh. by Parvatiyar, Atul Shainesh, G Sheth, Jagdish N Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi McGawHill Education 2019 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 C94C. Place hold Add to cart (remove)
	33.	Customer relationship management Editors, Jagdish N. Sheth, Atul Parvatiyar and G Shainesh. by Parvatiyar, Atul Shainesh, G Sheth, Jagdish N Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi McGawHill Education 2019 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 C94C. Place hold Add to cart (remove)
	34.	Customer relationship management Editors, Jagdish N. Sheth, Atul Parvatiyar and G Shainesh. by Parvatiyar, Atul Shainesh, G Sheth, Jagdish N Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi McGawHill Education 2019 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 C94C. Place hold Add to cart (remove)
	35.	Customer relationship management Editors, Jagdish N. Sheth, Atul Parvatiyar and G Shainesh. by Parvatiyar, Atul Shainesh, G Sheth, Jagdish N Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi McGawHill Education 2019 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 C94C. Place hold Add to cart (remove)
	36.	Mind-read your customers using insights from psychology to increase sales and build a better business David P. Snyder. by Snyder, David P Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Delhi Jaico Publishing House 2009 Availability: Items available for loan: HMS Central Library (1)Call number: 658.8343 S59M. Place hold Add to cart (remove)
	37.	Customer relationship management business of plastic money Deepti Kumra. by Deepti Kumra Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi Viva Books 2014 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 D31C. Place hold Add to cart (remove)

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