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1.
The Customer comes second put your people first and watch 'em kick butt Hal F. Rosenbluth and Diane McFerrin Peters. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York Harper Collins 2002
Availability: Items available for loan: (1).

2.
The CRM Handbook a business guide to customer relationship management Jill Dyche. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Delhi Pearson Education 2002
Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 D98C.

3.
Customer relationship management H. Peeru Mohamed, A Sagadevan. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Vikash Publishing House 2002
Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 P33C.

4.
Mind-read your customers using insights from psychology to increase sales and build a better business David P. Snyder. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Delhi Jaico Publishing House 2009
Availability: Items available for loan: HMS Central Library (1)Call number: 658.8343 S59M.

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HMS Central Library, Jamia Hamdard, Hamdard Nagar, New Delhi -110062, INDIA