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	1.	No cover image available Services marketing a strategic approach Karen P. Goncalves. by Goncalves, Karen P Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Jersey Prentice Hall International 1998 Availability: Items available for loan: HMS Central Library (2)Call number: 658.802 G51S, ... Place hold Add to cart (remove)
	2.	Services marketing text and cases Steve Baron and Kim Harris. by Baron, Steve Harris, Kim Edition: 2nd ed.. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Palgrave 2003 Availability: Items available for loan: HMS Central Library (1)Call number: 658.802 B26S. Place hold Add to cart (remove)
	3.	No cover image available The Big book of customer service training games quick fun activities for training customer servicereps, salespeople and anyone else who deals with customers Peggy Carlaw, Vasudha Kathleen Deming. by Carlaw, Peggy Deming, Vasudha Kathleen Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Tata McGrawHill 2004 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 C20B. Place hold Add to cart (remove)
	4.	Marketing services compiled by Venkata Ramna Vedulla. by Vedulla, Venkata Ramna Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Delhi Jaico Publishing House 2009 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 M34M. Place hold Add to cart (remove)

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