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	1.	No cover image available CRM at the speed of light capturing and keeping customer in internet real time Paul Greenberg. by Greenberg, Paul Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi McGraw Hill c2001 Other title: Customer relationship management Availability: Items available for loan: HMS Central Library (1)Call number: 658.834 G76C. Place hold Add to cart (remove)
	2.	Customer relationship management N. H. Mullick. by Mullick, N H Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi Oxford University Press 2016 Availability: Items available for loan: HMS Central Library (1). Place hold Add to cart (remove)
	3.	Managing customer relationships a strategic framework Don Peppers, Martha Rogers. by Peppers, Don Rogers, Martha Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey John Wiley 2004 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 P36M. Place hold Add to cart (remove)
	4.	Cases in call center management great ideas (th)at work Richard Feinberg, Ko de Ruyter, Lynne Bennington. by Feinberg, Richard Bennington, Lynne de Ruyter, Ko Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Delhi Jaico Publishing House 2006 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 F25C. Place hold Add to cart (remove)
	5.	E- services in banks customer perceptions by R.K. Uppal. by Uppal, R.K Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi Bharti Publications 2020 Availability: Items available for loan: HMS Central Library (1)Call number: 332.178 U05E. Place hold Add to cart (remove)
	6.	Customer relationship management Editors, Jagdish N. Sheth, Atul Parvatiyar and G Shainesh. by Parvatiyar, Atul Shainesh, G Sheth, Jagdish N Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi McGawHill Education 2019 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 C94C. Place hold Add to cart (remove)
	7.	Customer relationship management Editors, Jagdish N. Sheth, Atul Parvatiyar and G Shainesh. by Parvatiyar, Atul Shainesh, G Sheth, Jagdish N Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi McGawHill Education 2019 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 C94C. Place hold Add to cart (remove)
	8.	Customer relationship management Editors, Jagdish N. Sheth, Atul Parvatiyar and G Shainesh. by Parvatiyar, Atul Shainesh, G Sheth, Jagdish N Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi McGawHill Education 2019 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 C94C. Place hold Add to cart (remove)
	9.	Customer relationship management Editors, Jagdish N. Sheth, Atul Parvatiyar and G Shainesh. by Parvatiyar, Atul Shainesh, G Sheth, Jagdish N Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi McGawHill Education 2019 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 C94C. Place hold Add to cart (remove)
	10.	Customer relationship management Editors, Jagdish N. Sheth, Atul Parvatiyar and G Shainesh. by Parvatiyar, Atul Shainesh, G Sheth, Jagdish N Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi McGawHill Education 2019 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 C94C. Place hold Add to cart (remove)
	11.	Customer relationship management Editors, Jagdish N. Sheth, Atul Parvatiyar and G Shainesh. by Parvatiyar, Atul Shainesh, G Sheth, Jagdish N Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi McGawHill Education 2019 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 C94C. Place hold Add to cart (remove)
	12.	Customer relationship management Editors, Jagdish N. Sheth, Atul Parvatiyar and G Shainesh. by Parvatiyar, Atul Shainesh, G Sheth, Jagdish N Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi McGawHill Education 2019 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 C94C. Place hold Add to cart (remove)
	13.	Customer relationship management Editors, Jagdish N. Sheth, Atul Parvatiyar and G Shainesh. by Parvatiyar, Atul Shainesh, G Sheth, Jagdish N Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi McGawHill Education 2019 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 C94C. Place hold Add to cart (remove)
	14.	Customer relationship management Editors, Jagdish N. Sheth, Atul Parvatiyar and G Shainesh. by Parvatiyar, Atul Shainesh, G Sheth, Jagdish N Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi McGawHill Education 2019 Availability: Items available for loan: HMS Central Library (1)Call number: 658.812 C94C. Place hold Add to cart (remove)
	15.	Mind-read your customers using insights from psychology to increase sales and build a better business David P. Snyder. by Snyder, David P Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Delhi Jaico Publishing House 2009 Availability: Items available for loan: HMS Central Library (1)Call number: 658.8343 S59M. Place hold Add to cart (remove)

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