000 | 00594nam a2200181Ia 4500 | ||
---|---|---|---|
008 | 241204s9999 xx 000 0 und d | ||
020 | _a850132738 | ||
040 | _aJamia Hamdard | ||
041 | _aEnglish | ||
082 |
_a658.834 _bS35K |
||
100 | _aSharp, Kevin | ||
245 | 0 |
_aKnow thy customer _bhow to follow marketing's first commandment _cKevin Sharp and Kaniel Johnson; introduction by Ron Zemke. |
|
260 |
_aChicago _bDartnell _cc1997. |
||
300 | _axi, 243p.; 22 cm. | ||
650 |
_aConsumers - Research. _bConsumer satisfaction. _cCustomer loyalty. |
||
700 | _aJohnson, Kaniel | ||
942 | _cBK | ||
999 |
_c24287 _d24287 |