000 00506nam a2200169Ia 4500
008 241204s9999 xx 000 0 und d
020 _a131065270
040 _aJamia Hamdard
041 _aEnglish
082 _a658.802
_bG51S
100 _aGoncalves, Karen P.
245 0 _aServices marketing
_ba strategic approach
_cKaren P. Goncalves.
260 _aNew Jersey
_bPrentice Hall International
_c1998
300 _axiii, 225p., 24cm.
650 _aMarketing management ;After sale service.
942 _cBK
999 _c24297
_d24297