| 000 | 00462nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 241204s9999 xx 000 0 und d | ||
| 020 | _a8186314512 | ||
| 040 | _aJamia Hamdard | ||
| 041 | _aEnglish | ||
| 082 |
_a658.8 _bW12F |
||
| 100 | _aWakalkar, Chetan S. | ||
| 245 | 0 |
_aFundamentals of services management _cChetan S. Wakalkar. |
|
| 260 |
_aPune _bEverest Publishing House _c1996 |
||
| 300 | _a152p., 21cm. | ||
| 650 | _aCustomer services. | ||
| 942 | _cBK | ||
| 999 |
_c24324 _d24324 |
||