000 00504nam a2200157Ia 4500
008 241204s9999 xx 000 0 und d
020 _a0-609-60772-3.
040 _aJamia Hamdard
041 _aEnglish
082 _a658.812
_bS31C
100 _aSeybold, Patricia B.
245 4 _aThe Customer revolution
_bhow to thrive when customers are in control
_cPatricia B. Seybold with Ronni T., Marshak and; Jeffrey M. Lewis.
260 _aNew York
_bCrown
_c2001
300 _axvii, 395p., 24cm.
942 _cBK
999 _c30147
_d30147