| 000 | 00652nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 241204s9999 xx 000 0 und d | ||
| 020 | _a72127821 | ||
| 040 | _aJamia Hamdard | ||
| 041 | _aEnglish | ||
| 082 |
_a658.834 _bG76C |
||
| 100 | _aGreenberg, Paul | ||
| 245 | 0 |
_aCRM at the speed of light _bcapturing and keeping customer in internet real time _cPaul Greenberg. |
|
| 246 | _aCustomer relationship management | ||
| 260 |
_aNew Delhi _bMcGraw Hill _cc2001. |
||
| 300 | _axxiii, 360p.: ill.; 23 cm. | ||
| 650 |
_aCustomer Relations - Data Processing. _bCustomer Relations - Management _cElectronic Commerce. _dInternet Advertising. |
||
| 942 | _cBK | ||
| 999 |
_c30877 _d30877 |
||