000 | 00493nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 241204s9999 xx 000 0 und d | ||
020 | _a0-07-043504-9. | ||
040 | _aJamia Hamdard | ||
041 | _aEnglish | ||
082 |
_a658.812 _bC94C |
||
245 | 0 |
_aCustomer relationship management _bemerging concepts, tools and applications _ceditors, Jagdish N. Sheth, Atul Parvatiyar; G. Shainesh. |
|
260 |
_aNew Delhi _bTata McGrawHill Publications _c2001 |
||
300 | _axv, 543p.: ill.; 26cm. | ||
942 | _cBK | ||
999 |
_c31334 _d31334 |