| 000 | 00608nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 241204s9999 xx 000 0 und d | ||
| 020 | _a8174462708 | ||
| 040 | _aJamia Hamdard | ||
| 041 | _aEnglish | ||
| 082 |
_a658.809 _bS29S |
||
| 100 | _aShanker, Ravi | ||
| 245 | 0 |
_aServices marketing _bthe Indian perspectives; text and readings _cRavi Shanker. |
|
| 260 |
_aNew Delhi _bExcel Books _cc2002. |
||
| 300 | _axvi, 656p.: ill.; 24 cm. | ||
| 650 |
_aService Industries - India - Marketing - Case Studies. _bService Industries - India - Management. _cCustomer Services - Marketing - Management. |
||
| 942 | _cBK | ||
| 999 |
_c31514 _d31514 |
||