000 00497nam a2200169Ia 4500
008 241204s9999 xx 000 0 und d
020 _a0-7506-5244-6.
040 _aJamia Hamdard
041 _aEnglish
082 _a658.3
_bL25E
100 _aLashley, Conrad
245 0 _aEmpowerment
_bHR strategies for service excellence
_cConrad Lashley.
260 _aNew Delhi
_bButterworth Heinemann
_c2002
300 _axxii, 300p., 23cm
440 _a (Hospitality, Leisuze and Tourism).
942 _cBK
999 _c31522
_d31522