000 00444nam a2200157Ia 4500
008 241209s9999 xx 000 0 und d
020 _a81 - 7992 - 038 - 0.
040 _aJamia Hamdard
041 _aEnglish
082 _a658.834
_bD83C
100 _aDuchessi, Peter
245 0 _aCrafting customer value
_bthe art and science
_cPeter Duchessi.
260 _aMumbai
_bJaico Publishing House
_c2002
300 _axi, 193p., 26cm.
942 _cBK
999 _c32854
_d32854