000 00469nam a2200157Ia 4500
008 241210s9999 xx 000 0 und d
020 _a81-7446-321-6.
040 _aJamia Hamdard
041 _aEnglish
082 _a658.812
_bV41C
100 _aVenkata Ramana, V
245 0 _aCustomer relationship management
_ba key to corporate success
_cV. Venkata Ramana, G. Somayajulu.
260 _aNew Delhi
_bExcel Books
_c2003
300 _axxiii, 368p., 24cm.
942 _cBK
999 _c38985
_d38985