| 000 | 00425nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 241212s9999 xx 000 0 und d | ||
| 020 | _a8178085682 | ||
| 082 |
_a658.812 _bD98C |
||
| 100 | _aDyche, Jill | ||
| 245 | 4 |
_aThe CRM Handbook _ba business guide to customer relationship management _cJill Dyche. |
|
| 260 |
_aDelhi _bPearson Education _c2002 |
||
| 300 | _axxiv, 307p.: ill.; 24cm. | ||
| 650 | _aBusiness; Public relations. | ||
| 999 |
_c43001 _d43001 |
||