| 000 | 00403nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 241212s9999 xx 000 0 und d | ||
| 020 | _a8175541504 | ||
| 082 |
_a658.812 _bF23H |
||
| 100 | _aFoster, Timothy R.V. | ||
| 245 | 0 |
_aHundred one (101) ways to boost customer satisfaction _cTimothy R.V. Foster. |
|
| 260 |
_aNew Delhi _bKogan Page _c2001 |
||
| 300 | _a160p.; 22cm. | ||
| 650 | _aCustomer relations. | ||
| 999 |
_c44402 _d44402 |
||