| 000 | 00450nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 241212s9999 xx 000 0 und d | ||
| 020 | _a566085771 | ||
| 082 |
_a658.4013 _bA28S |
||
| 100 | _aAkpolat, Hasan | ||
| 245 | 0 |
_aSix sigma in transactional and service environments _cHasan Akpolat. |
|
| 260 |
_aNew York _bPalgrave _c2004 |
||
| 300 | _axiii, 163p.: ill.; 25cm. | ||
| 650 | _aService industries - Management; Quality control - Statistical methods. | ||
| 999 |
_c44679 _d44679 |
||