000 00458nam a2200133Ia 4500
008 241212s9999 xx 000 0 und d
020 _a8120328213
082 _a658.562
_bS94Q
100 _aSummers, Donna C. S.
245 0 _aQuality management
_bcreating and sustaining organizational effectiveness
_cDonna C. S. Summers.
260 _aNew Delhi
_bPrentice Hall of India
_c2005
300 _axii, 409p.; 24cm.
650 _aProduct management; Product assurance.
999 _c45955
_d45955