000 00515nam a2200169Ia 4500
008 241213s9999 xx 000 0 und d
020 _a1865088587
040 _aJamia Hamdard
041 _aEnglish
082 _a658.812
_bM55M
100 _aMercer, Jullian
245 0 _aMay I help you?
_bgreat customer service for small business
_cJullian Mercer.
260 _aCrows Nest, Australia
_bAllen and Unwin
_c2003
300 _axiii, 138p.; 22cm.
650 _aCustomer relations; After Sales service.
942 _cBK
999 _c47527
_d47527