000 00525nam a2200169Ia 4500
008 241215s9999 xx 000 0 und d
020 _a9788177081527
040 _aJamia Hamdard
041 _aEnglish
082 _a658.812
_bC94C
245 0 _aCustomer relationship management in Indian banking industry
_cedited by R.K. Uppal.
260 _aNew Delhi
_bNew Century Publications
_c2008
300 _axii,239p.: tables; 22cm.
650 _aCustomer relations
_bMarketing management.
700 _aUppal, R.K.
942 _cBK
999 _c52133
_d52133